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HelpingHands

Get houseplant help over video

HelpingHands lets you show your houseplant to an experienced helper over a live 10, 20, or 30-minute video call. Hold the camera to the drooping monstera, the browning fern or the orchid that won't flower, and a helper reads the leaves and soil on screen and tells you exactly what it needs.

When houseplant help over video is useful

Yellowing, drooping or crispy leaves; a plant that keeps wilting no matter how you water it; white fluff or tiny webs that look like pests; roots creeping out of the pot; or a bright or dim corner and you are not sure what will thrive there. If you can hold it up to the camera, a helper can read it.

What you can show and ask on the call

Turn a leaf over so the helper can see the underside, show the soil surface, and describe how often you water. "Is this over-watering or under-watering?" "Does this need repotting, and into what size?" "Are these pests, and how do I get rid of them?" "Which plant would actually survive in this spot?" You get answers you can act on the same day.

What HelpingHands does and does not do

It does: diagnose leaf, watering, light and pest problems on camera and walk you through fixing them. It does not: send someone to repot or treat your plants for you. For a serious infestation spreading through many plants, a helper may point you to a specialist product or nursery.

How pricing works

You book a session by length — 10, 20, or 30 minutes — and see the price before you confirm. No call-out fee, because no one is coming out.

How to book a helper

Download HelpingHands, say what your plant is doing, and pick a helper from the gardening category. You will be connected on a video call and can hold the plant up to the camera straight away.

Frequently asked questions

Why are my plant's leaves turning yellow?
Often over-watering, sometimes too little light or a nutrient issue. Show the leaves and soil to a helper on video and they can usually pinpoint the cause and tell you how to fix it.
Does HelpingHands send someone to my house?
No. HelpingHands is video-only. A helper looks at your plant on camera and advises you; you do the watering and repotting yourself.
Can a helper tell me if my plant has pests?
Yes. Hold the camera close to the leaves and stems and a helper can usually spot common pests like spider mites, mealybugs or fungus gnats and talk you through treating them.
How long are the calls?
Calls come in 10, 20, or 30-minute sessions. You choose the length when you book.

Get help in minutes

Download HelpingHands and book a short video call with a helper who can talk you through it.

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