Talk to a plumber online
HelpingHands lets you speak with an experienced helper through a live 10, 20, or 30-minute video call. Show them the leak, the blocked drain, or the tap that won't stop dripping, and they'll talk you through fixing it yourself — right then and there.
When online plumbing help is useful
A dripping or running tap, a slow or blocked drain, a toilet that keeps running, low water pressure, a radiator that needs bleeding, or working out where your stopcock is before a bigger job. If you can show it on camera, a helper can talk you through it.
What you can ask during a video call
"Why is this tap still dripping after I changed the washer?" "How do I unblock this drain without chemicals?" "Which part do I buy for this?" "Is this something I can fix myself or do I need a professional?" You get real answers from someone who has done it before.
What HelpingHands does and does not do
It does: give you live, guided help so you can fix small plumbing problems yourself and learn how. It does not: send a plumber to your home, or replace a licensed professional for gas, major installations, or anything unsafe to attempt yourself.
How pricing works
You book by session length — 10, 20, or 30 minutes — and see the price before you confirm. No call-out fee, because there is no call-out.
How to book a helper
Download HelpingHands, describe the problem, and choose a helper. You'll be connected on a video call where you can show the issue and get guided through the fix.
Frequently asked questions
- Can I get help from a plumber online?
- Yes. With HelpingHands you book a short video call with a helper who can guide you through plumbing problems remotely, in real time.
- Does HelpingHands send someone to my house?
- No. HelpingHands is video-only. Helpers guide you during a live video call.
- How long are HelpingHands calls?
- Calls are available in 10, 20, or 30-minute sessions.
- What if my problem needs a real plumber on-site?
- A helper will tell you honestly if the job needs a professional or an emergency call-out. Video help is best for small fixes and figuring out what you're dealing with.
Get help in minutes
Download HelpingHands and book a short video call with a helper who can talk you through it.