Fix a leaking tap yourself
HelpingHands lets you speak with an experienced helper through a live 10, 20, or 30-minute video call. Show them the drip, and they'll help you work out why it's happening, which part to buy, and how to fit it — so you fix the tap yourself instead of listening to it drip for another month.
When online help for a leaking tap is useful
A tap that drips from the spout, water seeping from the base or handle, a mixer that won't shut off fully, or a tap that got worse right after you "fixed" it. If you can show where the water comes from, a helper can point to the likely cause.
What you can ask during a video call
"Is this a washer, a cartridge or an O-ring?" "Which replacement part fits this tap?" "How do I get the handle off without breaking it?" "It still drips after I changed the washer — is it the tap or the valve?" A helper helps you identify the part before you go to the shop.
What HelpingHands does and does not do
It does: help you find why the tap drips, identify the right washer, cartridge or O-ring, and walk you through isolating the water and swapping it. It does not: send a plumber to your home, or replace a professional when the leak turns out to be a worn valve, corroded pipework, or a bigger job.
How pricing works
You book by session length — 10, 20, or 30 minutes — and see the price before you confirm. No call-out fee, because there is no call-out.
How to book a helper
Download HelpingHands, describe the leak and which tap it is, and choose a helper. You'll be connected on a video call where you can show the drip and get guided through the fix, from shut-off valve to final test.
Frequently asked questions
- Can I fix a dripping tap myself with online help?
- Yes. With HelpingHands a helper guides you over video to find the cause, choose the right washer or cartridge, and fit it — while you do the work.
- Does HelpingHands send someone to my house?
- No. HelpingHands is video-only. Helpers guide you during a live video call.
- How do I know which part to buy?
- Show the tap and the old part to your helper on camera. They'll help you tell a washer from a cartridge or O-ring so you buy the right replacement first time.
- What if it's the valve and not the tap?
- A helper will help you work out whether the leak is the tap itself or the isolation valve behind it. If it turns out to be a bigger job or corroded pipework, they'll tell you honestly it's worth a professional.
Get help in minutes
Download HelpingHands and book a short video call with a helper who can talk you through it.